Privacy Policy | sportsplus Official Online Gaming Platform

Last Updated: 2026-08-21

Privacy at a Glance

  • What we collect: Identity, payment, and technical data required for secure gaming.
  • Why we collect it: To manage your account, process payouts, and prevent fraud.
  • Who sees it: Internal staff and essential partner service providers (no selling of data).
  • Retention: Kept for the account life and legal durations required in the Philippines.
  • Your control: You can request access, correction, or deletion via our support channels.

1. Introduction and Scope

This Privacy Policy describes how sportsplus handles personal information for users located in the Philippines. It applies to all services provided via our website and app. This policy does not extend to third-party websites, external links, or services that you may visit after leaving our platform; those entities maintain their own independent privacy practices.

2. Personal Information We Collect

Account & Identity Data Used to establish your identity, including names, dates of birth, and contact details.
Verification Documents Government-issued IDs and proof of address used to fulfill "Know Your Customer" (KYC) requirements.
Payment Data Transaction details and payment method identifiers necessary for processing deposits and withdrawals.
Gaming & Transaction Activity Records of bets placed, wins, losses, and timestamps to monitor fair play and account history.
Technical Data IP addresses, browser types, device identifiers, and operating system details for security and optimization.
Support Communications Correspondence records from your interactions with our customer service team.

3. How We Collect Data

We gather information through three primary channels:

  • Directly from you: Information provided during registration, KYC verification, or when contacting support.
  • Automatically: Technical data collected via cookies and system logs when you interact with our platform.
  • Partner Providers: Data received from authorized payment processors and identity verification services to confirm the legitimacy of transactions.

4. Why We Use Data

Your data is processed for the following essential purposes:

  • Account Management: Creating and maintaining your user profile.
  • Financial Processing: Ensuring accurate and secure deposits and payouts.
  • Security & Compliance: Verifying age, preventing multi-accounting, and detecting fraudulent activity.
  • Personalization: Tailoring the user interface and content to your preferences.
  • Legal Obligations: Complying with gambling regulations and anti-money laundering rules applicable in the Philippines.
  • Marketing: Sending promotional updates only if you have explicitly consented to receive them.

5. When We Share Data

We do not sell your personal data to third parties. Data is shared only in these specific scenarios:

  • Service Providers: With partner payment processors, KYC verification services, and technical hosting providers.
  • Legal Requirements: When required by law or requested by authorized regulatory bodies to investigate illegal activities.
  • Corporate Safety: To protect the rights, property, or safety of sportsplus and its users.

6. How We Protect Data

We employ robust technical and organizational measures to safeguard your information:

  • Encryption: Use of industry-standard encryption for data in transit between your device and our servers.
  • Access Control: Strict internal protocols ensuring only authorized personnel have access to sensitive data.
  • Payment Isolation: Financial data is processed through secure channels to limit direct exposure.
  • Continuous Monitoring: Regular system audits to identify and mitigate potential vulnerabilities.

7. Cookies and Tracking

We use cookies to enhance your experience and secure your session. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your location and account status, you have the following rights regarding your data:

  • Access & Correction: The right to request a copy of your data or correct inaccuracies.
  • Deletion & Portability: The right to request the erasure of your data or move it to another service.
  • Objection & Withdrawal: The right to object to specific processing or withdraw your marketing consent.

To exercise these rights, please contact our support team via the channels available on this site. Note that even after account closure, certain data must be retained as required by gambling and anti-money laundering rules in the Philippines.

9. How Long We Retain Data

We retain your personal information only for as long as your account remains active or as necessary to provide our services. Once the account purpose is fulfilled, data is deleted or anonymized, unless a longer retention period is mandated by applicable law in the Philippines.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that a minor has created an account, that account will be closed immediately and any associated funds will be handled according to our terms. Parents or guardians who suspect a minor is using the site should report this through our support channels.

11. Cross-Border Transfers

Some of our technical and service providers operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data and maintain a level of protection consistent with our privacy standards.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be published on this page. We encourage you to periodically check the "Last Updated" date at the top of this page to stay informed.

Contact Us

If you have any questions or concerns regarding your privacy, please reach out to us.

Visit Support Center