How do I claim a promotion?
To claim a promotion, you must first log in to your sportsplus account. Navigate to the Promotions section, select the specific offer you are interested in, and click the opt-in button. Once you have opted in, perform the required action, such as making a qualifying deposit or placing a wager, as described in the offer's specific terms.
Why was a promotion not applied to my deposit?
The most common reason a promotion is not applied is failing to opt in before making the deposit. Some offers also require specific payment methods or identity verification to be complete. We recommend reviewing the terms link attached to the offer in your account to ensure all eligibility criteria were met before the transaction.
Can I use two promotions at once?
Generally, promotions cannot be stacked unless explicitly stated in the offer terms. Activating a new promotion may sometimes void an existing active bonus. Always check the 'stackability' section within the specific terms and conditions page of each offer to avoid losing progress on your current rewards.
Where do I check the terms for a specific promotion?
Every active offer listed in your account's promotion section includes a direct link to its specific terms and conditions. This link provides the authoritative rules regarding wagering, eligible games, and expiration dates. For general platform rules, you can also visit the main /terms/ page.
Are promotions available on mobile?
Yes, all sportsplus promotions are fully accessible via mobile devices. Whether you are using the sportsplus app or a mobile browser, you can opt in, track your progress, and claim rewards exactly as you would on a desktop computer.
What happens if I forget to opt in?
If you complete a qualifying action without first opting in, the promotion typically cannot be applied retroactively. This is why it is essential to visit the promotions dashboard and activate your desired offer before depositing or playing.
Can I cancel an active promotion?
Depending on the offer, you may be able to cancel an active promotion through your account settings. However, canceling a bonus often results in the forfeiture of any winnings associated with that bonus. Please review the specific terms of the offer before deciding to cancel.
How do I find out when new promotions are released?
New promotions are updated regularly in the account promotions section. You can also stay informed by checking the platform announcements or enabling account notifications to receive alerts when new reward categories or special offers become available to you.